Dispute a Background Check Result

When you authorize a background check during the hiring process with a potential employer, a consumer report will be generated with the findings of the background screen. The consumer report can include information from a variety of sources, including criminal records, employment and education verifications, references, and credit checks. In certain situations, this report might come back with a flag, such as finding mismatching information. 

If a flag is found that disqualifies you from the hiring process, the company you applied for will reach out to you to inform you of the detailed findings. If you feel the flag should not be appearing, or you have requested a copy of the report and noticed a mistake, you are able to dispute this background check result. Follow the guide below to complete the dispute process.

In this article:
Process of Disputing a Result
Request a Copy of the Report
All Clear Screening Contacts

Process of Disputing a Result

1. Download and complete the Consumer Dispute & Consumer Copy Request form, located here. View the image below for an example of the form you will be completing.
2. Contact the provider of the report, All Clear Screening, to express your interest in disputing the results. Phone and email contacts for All Clear Screening are listed here.
3. All Clear Screening will notify the company of your decision and immediately begin further research of the items included in the dispute.
4. After the research is completed, both you and the company are notified of the final results and provided a final report.
5. The company will continue its process for deciding employment and notify you of any next steps or outcomes.

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Request a Copy of the Report

If you would like to receive a copy of your consumer report, download and complete the Consumer Dispute & Consumer Copy Request form, located here. Then, submit the form via email to the provider of the report, All Clear Screening. Phone and email contacts for All Clear Screening are listed below.

All Clear Screening Contacts

All Clear Screening, LLC. plays no part in the decision to take any action on your employment
application and is unable to provide you with specific reason(s) for not extending an offer of
employment. 

Please use the contacts below for questions regarding the process of completing or the results of your background check.

Phone: [phone] x1
Email:  [e-mail]